Your privacy and data security are our top priorities. Learn how Prime Direct Capital collects, uses, and protects your personal information.
Prime Direct Capital ("we," "our," or "us") is committed to protecting your privacy and maintaining the confidentiality of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, apply for our lending services, or interact with us in any capacity.
As a financial services company, we are subject to federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA), Fair Credit Reporting Act (FCRA), and other applicable regulations. This Privacy Policy describes our practices in accordance with these legal requirements.
Important Notice
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We collect personal information you provide directly to us, including:
When you apply for financing, we collect information about:
We automatically collect certain information when you visit our website:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share your information in the limited circumstances described below, and always in accordance with applicable privacy laws.
Trusted third parties who help us operate
When required by law or regulation
Authorized lending partners and investors
In case of merger, acquisition, or sale
Strict contractual obligations for all third parties
Information used only for specified purposes
Same security requirements as our own systems
We implement comprehensive security measures to protect your personal and financial information from unauthorized access, use, or disclosure.
All data encrypted in transit and at rest using industry-standard protocols
Advanced network security systems monitor and prevent unauthorized access
SOC 2 compliant cloud providers with 99.9% uptime guarantee
Role-based access with multi-factor authentication requirements
Regular security awareness and privacy protection training
Third-party security assessments and compliance monitoring
In the unlikely event of a data breach, we will notify affected individuals and relevant authorities within 72 hours as required by law. We maintain a comprehensive incident response plan to minimize any potential impact and restore security as quickly as possible.
You have important rights regarding your personal information. We are committed to helping you exercise these rights and maintaining transparency about our data practices.
Request a copy of the personal information we have about you
Update or correct inaccurate personal information
Request deletion of your personal information (subject to legal requirements)
Receive your data in a structured, machine-readable format
You can opt out of marketing emails at any time by:
Some communications are required for our business relationship and cannot be opted out of, including loan status updates, payment notifications, and important account changes.
We may be required to retain certain information for legal, regulatory, or business purposes, even if you request deletion.
We will respond to your requests within 30 days, or sooner when required by applicable law.
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Here's how we use these technologies:
Required for basic website functionality
Help us understand how visitors use our site
Used to deliver relevant advertising
Configure cookie preferences in your browser settings
Use industry opt-out tools for advertising cookies
Call us for assistance with cookie preferences
Our website may contain links to third-party websites and integrate with external services. This section explains our policies regarding these integrations.
Our website may link to third-party websites for your convenience and information. Please note:
We may use trusted third-party services to enhance our website functionality:
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 13 years of age.
If you believe we have collected information from your child under 13, please contact us immediately:
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information.
Request information about the categories and specific pieces of personal information we collect, use, disclose, and sell
Opt-out of the sale of your personal information (Note: We do not sell personal information)
Exercise your privacy rights without receiving discriminatory treatment
To protect your privacy, we must verify your identity before processing requests. You may need to provide:
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Here's how we handle policy updates:
Your continued use of our services after the effective date constitutes acceptance of the updated policy.
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. You can bookmark this page or subscribe to our privacy updates to receive notifications about important changes.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we're here to help. Choose the method that works best for you:
Speak directly with our privacy team
Send written privacy requests
Our dedicated Privacy Officer oversees all data protection activities and is available to address your privacy concerns.
This Privacy Policy is governed by the laws of the United States and the state in which Prime Direct Capital operates. Any disputes arising from this policy will be resolved in accordance with our Terms of Service.